Privacy Policy

Last updated: March 2026

1. Introduction

BizBee ("we," "us," or "our") operates the website bizbee.ae and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services. This policy complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. Information We Collect

Information you provide directly:

  • Name and email address (when you create an account or place an order)
  • Phone number (for delivery coordination)
  • Delivery address
  • Payment information (processed securely via Stripe; we do not store card details)
  • Files you upload for printing (deleted within 30 days of order completion)

Information collected automatically:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent (via Google Analytics)
  • Cookies and similar technologies (see our Cookie Policy)

3. How We Use Your Information

  • To process and deliver your print orders
  • To communicate with you about your orders (email, WhatsApp, SMS)
  • To process payments via Stripe
  • To improve our website and services (analytics)
  • To send marketing communications (only with your explicit consent)
  • To comply with legal obligations

4. Legal Basis for Processing

  • Contractual necessity: Processing orders and delivering services you requested
  • Legitimate interest: Improving our services, preventing fraud
  • Consent: Marketing communications, non-essential cookies
  • Legal obligation: Tax records, regulatory compliance

5. Data Sharing

We share your data only with the following third parties, and only as needed:

  • Stripe: Payment processing (card details, billing address)
  • Google Analytics: Website usage data (anonymized)
  • Delivery partners: Your name, phone number, and delivery address

We never sell your personal data to third parties.

6. Your Rights (UAE PDPL)

Under the UAE Personal Data Protection Law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Request data portability
  • Object to processing based on legitimate interest

To exercise any of these rights, email us at privacy@bizbee.ae.

7. Data Retention

  • Account data: Retained while your account is active, deleted within 30 days of account deletion
  • Uploaded files: Deleted within 30 days of order completion
  • Order records: Retained for 5 years (UAE tax and accounting requirements)
  • Analytics data: Retained for 26 months

8. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing via Stripe (PCI DSS compliant), access controls, and regular security reviews. While no method of transmission over the Internet is 100% secure, we take reasonable steps to protect your data.

9. International Data Transfers

Your data may be processed outside the UAE by our third-party providers (Stripe, Google). These transfers are made in compliance with the UAE PDPL, and we ensure appropriate safeguards are in place.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website at least 14 days before the changes take effect.

12. Contact

For privacy-related inquiries: privacy@bizbee.ae
BizBee, Dubai, United Arab Emirates